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"I found Stephen's approach to be highly professional, friendly and helpful. Nothing was too much trouble for him, or for Rebecca, his office manager". Margaret Hede Adams Street, Scarborough
Don Coats and Rick and Annette Delaware. Queens Parade, Brighton
"It would be rem Best Wishes Barbara Lavelle Albert Street, Margate.
Michael and Pamela Fracassi Moonga Court, Clontarf
"The sale of our property was made less traumatic by the professionalism of your staff. The property sold in a good time and at a realistic price. The practice of trying to ensure that only genuine buyers inspected our property was much appreciated. Also your high ethical standards were also comforting and a good endorsement of the Jenman Principles.” R.D (Taffy) James Bernays Court, Redcliffe
“I would like to thank the staff of Stephen Smith Real Estate for the efficient, friendly and ethical way in which they handled the sale of my property.” Margaret Fagan Pamphlett Street, Rothwell
Sue Hood Redcliffe A, H and I Society Inc
“The team always stayed in contact with us, never wasted their time and backed up statements with results. We are very happy with the level of service and results and would encourage others considering selling their property to let them work for you. The Jenman system is refreshing and a common sense approach for vendors.” Jason and Angela Goodwin Bernays Court, Rothwell “Stephen Smith Real Estate sold my home at Queens Parade Brighton with a minimum of fuss. The whole thing from go to woe took only four days. I am very happy with the result!” Deborah Brown Queens Parade, Brighton
“We found Stephen and his wife Kym very helpful and sincere people, nothing was ever a problem during and after the purchase of our property. We wish them and their family all the very best in their Real Estate business.” Mark and Marion Gnezdiloff Twenty Second Avenue, Brighton
“During the sale of our house you were always polite, considerate, courteous and friendly. You were very professional, you also became part of our family with your open and genuine caring nature.” Peter and Teriza Dally Weaber Street, Clontarf “I would just like to say thanks to Stephen Smith Real Estate in the way they handled the sale of my property. All their efforts were very professional and beyond my expectations.” Anton Schrantz Pikett Street, Clontarf
Debbie Sullivan Moonga Court, Clontarf
“I wanted to thank you for your help in the sale of my Dad’s house. I couldn’t believe how fuss free it was. You went to great lengths to ensure we were well informed of the process and kept us in the picture. I appreciated your openness and willingness to ensure we were satisfied.” Brad Shesgreen Enoch Street, Clontarf “The Stephen Smith Real Estate team always kept us posted during the whole duration of the sale which is contrary to other agents we have used who only seem to be interested in how to make a quick dollar with little or no communication. Stephen Smith Real Estate have always put our best interests first! And I thank them for this.” Dion Butterworth Northridge Circuit, Deception Bay
“We would like to say a big thank you to the team at Stephen Smith Real Estate for their professionalism and steely determination to sell our home for the best possible price in a very difficult market. A ‘local’ agent gave us a market appraisal that was $16,000.00 under the price that Stephen Smith Real Estate sold our property for. We wish the team at Stephen Smith Real Estate all the very best and a big thank you for helping us move on to the next phase in our life.” Peter Atkins and Karen Rubach Admiral Drive, Deception Bay
“Neil and I would like to thank Stephen Smith Real Estate, for the professional and very helpful way they dealt with the selling; very quickly I might add, of our Deception Bay house. Neil and I are in our later years and the advice we were given was invaluable and we felt that we could trust it. We went with our gut feeling and it paid off. Many thanks to all concerned.” Neil and Dale Osborne Richard Court, Deception Bay
We have found Stephen Smith Real Estate to be very perceptive of our needs as home buyers, setting a standard of service beyond all previous expectations of a real estate agency. Thank you.” Lance and Megumi Carleton Antigua Crescent, Deception Bay
“We chose Stephen Smith Real Estate because we liked their morals and ethics. On behalf of my mother and our family we would like to thank them for their care and attention in achieving for us in our time of need for the sale of mums unit.” The Clarke Family Chelsea Street, Kippa-Ring
“I would like to say a big thank you to Stephen Smith Real Estate following the sale of my home. They were very helpful, and kept me informed of all aspects of the process for the time my house was on the market. They also helped attain my dream in buying a villa at a retirement village. I would not hesitate to recommend the agency to anyone who is looking to buy or sell a home.” Valerie Healy Chorley Street, Kippa-Ring
“I recommend you for your professional service and excellent negotiating ability. Thank you for making the purchase of my property a pleasant experience.” Lisa Dale Claret Court, Kippa-Ring “If it wasn’t for the fantastic staff at Stephen Smith Real Estate, we would be out of control with worry. They kept us informed with every part of the sale. Every inspection was on time and they were friendly to all of us. Thank you for helping us with everything.” Janet Hinchliffe and Doug Prowd Kinyunga Street, Kippa-Ring
“We listed our property with Stephen Smith Real Estate after being very satisfied with your service when we bought the home. Your ‘No Sale No Charge’ method of marketing made perfect sense to us, and we were pleased that you didn’t push us into an Auction. The result was a sale for the same price we were asking for within 4 days of the house going on the market. Thank you to you and your team, for helping us with our plans and for doing what you said you would do!” Paul Lemke and Kelly Russell Leonie Street, Deception Bay
“The recent sale of our property was undoubtedly the best Real Estate experience that we have ever had. I have an extensive property and marketing and sales background and my expectations are high, what we were looking for in a sales representative was very straightforward, someone who understands all the vendors needs with the ability to provide quality buyers to inspect the property. Stephen Smith Real Estate surpassed all those qualities and continued to live up to every commitment they made to us. I am writing this letter not to impress people but to impress upon them that making an informed decision about using the right agency is paramount to a timely and successful deal.” Paul and Helen Bryan Webster Road, Deception Bay “My dealings with the Stephen Smith Real Estate have been most agreeable. They have proved to be good natured, polite people with displays of impeccable manners no matter how busy or pressed for time they might find themselves.” Helena Smith Pania Court, Deception Bay
“I would like to thank you and your team for your assistance in selling my property. As you know I did have some poor experiences with other agents before I was given your name. You were extremely easy to deal with and I was extremely comfortable with your agency. It makes so much a difference when you can communicate clearly. I was happy with the advice I was given and happier with the price obtained for me.” Chantal De Vere Anzac Avenue, Kippa-Ring
“I, Irena Crowther am writing this letter to say thank you for all your help in selling our home in Deception Bay the team was very helpful and was always in contact giving us feedback on any clients that went through the house and what they thought of the property.” Irena Crowther Commander Street, Deception Bay “We are just dropping you a line to say thank you to all your staff for your help and your honesty during our recent purchase. Once again thank you for all the help we received.” Paul Defty Webster Road, Deception Bay
“We would both like to say how please we are with the experience we has selling our home through Stephen Smith Real Estate. Our past experience selling our home led us to believe that paying up front for advertising in the newspaper was the way to sell your home, but the team at Stephen Smith Real Estate proved to us that their approach to marketing is more effective, selling our home in four days and allowing us to get on with our lives.” Audrey and Bill Smith Moss Street, Kippa-Ring
“To any person or persons looking for a good reliable estate agent, I would highly recommend Stephen Smith Real Estate. They are a great team. The agent who mainly handled the sale of my home went to great lengths to explain the details of the forms of sale to me. Something I have never had in the past with other agents.” Frank Gilbert Lockyer Parade, Deception Bay “The professionalism expressed by the team was beyond our expectations providing a very swift and stress free sale. We have sold many houses over the years and to see the alternative sale process adopted by Stephen Smith Real Estate impressed both of us. Tom and Vanessa Hollows Joseph Street, Margate
“It has been a pleasure to deal with Stephen Smith Real Estate. They worked tirelessly to sell our house and obtain the price we were after. We also found Jacqui and the other staff very helpful and courteous.” Gary and Karen Mitchell Church Street, Kippa-Ring
“Other agents we contacted tried to talk us and the market down, but you were always positive and realistic. You were also the most professional Real Estate Agent we have ever dealt with, you always promptly returned calls and always did what you said you would do. When you were able to sell our house in two weeks of listing it without us spending a cent on advertising, we were amazed. As we have several investment properties we will definitely use you for all future sales and have already recommended you and your agency to our friends. Thank you for being so professional and getting the results!” Michelle De La Haye Jamond Street, Kippa-Ring “I cannot speak highly enough of Stephen Smith Real Estate. Their enthusiasm and professionalism enabled my recent real estate sale to proceed so successfully.” Beth Strang Claret Court, Kippa-Ring
“I just wish to thank the team on their wonderful interaction with myself on the sale of my house. The results were quick after a short time my home was on the market. Their warm and friendly service made me feel at ease on the decision I had made. They kept me informed at all times. Many thanks for making the sale of my home a positive experience for me.” Rose Agius Regency Street, Kippa-Ring
“It was a real pleasure to see there were no upfront costs of advertising and then having our house sold in only about three weeks! We felt much at ease in speaking to you and the other staff and we’re thankful for the constant updates by phone and in person.” Danny and Beth Fletcher, Kurrumba Street, Kippa-Ring “It is the second time we have engaged their services and once again they exceeded our expectations in the most professional and courteous way.” J. A. Trewartha McPherson Street, Kippa-Ring “In my association with Stephen Smith Real Estate, I found them always thoroughly professional, ethical, meticulous and genuine, as well as good natured and courteous, especially under fire from one or two aggressive buyers. I remain on good terms with them all, and with the friendly and very helpful Jacqui and Kym, who manage the office and phone enquiries.” Robyn Gerard Albert Street, Margate
“I would like to thank Stephen Smith and his staff for the excellent job they did on the sale of my property from day one. I could not be happier with the approach of the sale, correspondence, feedback and the result on sale. Thanks Steve, I look forward to the possible purchase of another property through your business in the future.” Kevin Hobbs Wales Street, Margate
“Having found a place that suited our needs that suited our needs then came the tough negotiations. Again, your very clear position of negotiating on behalf of the vendors allowed us to feel that you could be trusted since you were not trying to play both sides of the fence. This speaks volumes for the ethical approach of the agency as well as for you personally. If the office staff (otherwise known as the girls) were rolling their eyes when I nagged them, they never showed it. They were always friendly and welcoming and we would like to extend a big thank you to them. Anxious interstate buyers must be an increasing trend and you have all handled it beautifully!” Ana and Chris De Silva Pownall Cresent, Margate Just a note of thanks for all your wonderful negotiations on Eveline Street, Margate.” Rachel and Dale McPhie Eveline Street, Margate “From word go, you have made the process of selling land easier than we imagined, it has been an experience that we are truly pleased and grateful to you. Thank you so much for your hard work, courtesy and professionalism.” Natalie and Duval Marcal Ningaui Crescent, North Lakes “We just wanted to say a really big thank you to the team at Stephen Smith Real Estate. Their honest ethics approach using the Jenman guarantees gave us complete peace of mind. Thanks so much guys. Your dedication and honest, caring attitudes to do the right thing by people is applauded in this day and age.” Mary and Ken Pols Elson Street, Margate “We could not have met a more professional and well mannered team of people who are so dedicated to achieving the expectations of your clients. This was most evident with the outstanding sale price you achieved for our home without splashy and costly advertising. You maintained a level of professionalism and service that only other Real Estate agencies can hope to emulate.” Michael and Carolyn Ross Boyce Street, Margate
“Your approach was realistic and practical, you understood the market and advertised accordingly.” Liette Cherval and Rose May Smith Taedi Street, Bray Park
“Stephen was a delight to deal with and very professional throughout.” Del Hemmink and Carol Aravandino Hale Street, Margate “Just a short note to thank you for your help in the sale of my house. I have a home here where the view from every window is like paradise, although there are many things I miss about the Peninsula, I feel very happy here.” Thelma Neilen Albert Street, Margate
“I have bought and sold many properties over the years and I can honestly say that Stephen made this sale a hassle free pleasure with an outstanding result for me as a vendor. I would recommend him to anyone looking to sell a Canal or Waterfront home. I was very happy with the professional attitude and outstanding results we obtained using Stephen Smith Real Estate. It is refreshing to deal with a real estate company that truly works for the vendor. Andrew and Christina Frawley Enterprise Court, Newport
“What a pleasant surprise to open the door and find a lovely gingerbread cake and card, thank you for your kind thoughts.” Greg and Jan Bouman Ashmole Road, Newport “Thank you for your professional service throughout. I was very happy that the house was put on the market and under contract within a week and a half. I was also very pleased with the price I received.” Graham Hughes Mein Street, Scarborough
“My husband and I would like to say how happy we are with the service given to us by Stephen Smith Real Estate in our search for our new family home. We found them to be very professional and easy to deal with. We would definitely use them again should the need arise.” Matthew and Melissa Kelso Seaville Avenue, Scarborough
“I know that very hard work by the team got me a price I was happy with. I would recommend this company to any seller.” Sue Handyside Dunns Terrace, Scarborough “Thanks to Stephen and your staff for the professional way in which you conducted the sale of my home of 55 years. A big thank you for finding my new home which I love and know I will be happy in. Many many thanks. Beryl Dover Central Avenue, Scarborough
“I would like to express to you and your staff our sincere thanks for a job well done. What we appreciated most was the commitment of meeting our needs in the sale of our house. Thank you to you all once again.” Graeme and Jill Clarke Seaville Avenue, Scarborough
“The firms ideals and ethics suited our special requirements and in the difficult Real Estate climate their dedication and friendliness they offered us to final sale of our home was very much appreciated. We were given total respect and support at all times and we would have no hesitation in recommending them to anyone wishing to sell their property.” Karen and David Craske Scarborough Road, Scarborough “We are writing to express our gratitude and satisfaction in relation to the sale of our house. We approached and discussed the possible listing of our house with five other agencies, three of which displayed lack of knowledge of not only the area, but also the value of our property, indicating a listing price and comparative sales of approximately $100,000.00 less than the eventual sale of our home. Your efforts throughout the negotiating process were nothing short of fantastic.” Michael and Annette Campbell Warde Street, Scarborough
“Just a short note to say thank you once again for the fantastic work that you and your team have done in selling our property at Scarborough. You have succeeded where others have failed. Jenni and I have been most impressed with the patience, perseverance, attention to detail and thoughtfulness that you have demonstrated to securing a buyer for our apartment at Tranquil Quays.” Peter and Jenni Murphy Mein Street, Scarborough
Jane Henschke Channel 10 News
Courtney Anderson 1/592 Oxley Avenue Scarborough
“The selling of mums unit was a sad time for me and you have all been so professional and supportive, and you all put so much effort and time in getting the best price that you could for me. Your understanding of the way the village works was a great help.” Colleen Bower Miller Street, Kippa-Ring “Thank you for selling my house in Brighton in February 2004. I am writing this letter to let you know that I am happy with how the sale went. In particular, as an interstate seller, I was particularly comforted by the Consumer Protection Guarantee. It gave me the confidence to sell from Interstate, and that I wouldn’t be Ripped Off. The price we obtained was within the estimates provided and I found the process to be professional.”
Thanks Again, Twenty Second Avenue, Brighton
“Thank you on behalf of Casie and myself as first home buyers. We will always remember the professionalism and courtesy you displayed in all dealings regarding the property we purchased. We can now look forward to moving in and will have a cup of tea waiting if you decide to call in. We will certainly recommend you to future listers and buyers.”
Kind Regards, Shane & Casie Dunstan Twenty First Avenue, Brighton
“It has been a pleasure to do business with Stephen Smith Real Estate. Not only did they sell our property in Scarborough but we were very happy with the courtesy and thoughtfulness shown throughout the transaction. We did not expect such a quick result, and we thank Stephen and his colleagues for the effort put in.” In Appreciation We wish it to be known that we engaged Stephen Smith Real Estate to sell our home for us. We were extremely happy with the service that they afforded us. At all times they treated us with the utmost courtesy, honesty and integrity. They put every effort into the sale and got the best possible fair sale price for the time. We are only too happy to recommend Stephen Smith Real Estate to any one wishing to sell or buy property.”
Carol & Nigel Young Silvan Road, Deagon
“We discovered Stephen Smith Real Estate were open Sunday afternoon and after inspecting their range, we purchased the ideal home that day.”
Oliver & Francis Koning Central Avenue, Scarborough
Margaret Jacobs & Chris Hulks “Thank you so much for everything you’ve done for us. We found you and your staff to have a very honest and professional approach. We appreciated you making regular contact with us and passing on comments from prospective buyers. All of your team put a lot of time and effort in, and worked very hard to get our unit sold at the price we were happy with. We would highly recommend you and your team to anyone thinking of selling or buying property. We know that when we think of buying or selling again, we’ll come to you for advice.”
Myrilla Radnedge Essey Street, Clontarf “Ken and I were very impressed with the professional way you handled the sale of our property. The fact that you actually get people looking through the property very quickly and that you would always communicate with us, either by phone or even by coming to see us in our home. You always kept us updated with progress reports so we always felt you had a definite interest in selling our property. You and your staff are always immaculately presented in your attire which makes for an impressive sales representative.” Ken & Donna Cooke Weaber Street, Clontarf “We have recently had dealings with Stephen Smith Real Estate when they sold our land at North Ridge. We found the team to be helpful and reliable and would have no hesitation in recommending Stephen Smith Real Estate.” Alec and Joan McLeod Greenwood Place, Deception Bay “In an arena of business that too frequently enjoys the unsavoury taste of unethical and corrupt dealings, Stephen Smith Real Estate is an example of our hope for the future. From the outset, your representatives who satisfactorily sold our home, were both forthright, honest and efficient. On behalf of our family, we would have no hesitation in recommending the agency to any prospective client.” Bill & Robyn Robertson & Donna Butt
“After your initial visit, and the discussion we had on your approach to the sale, we were more than happy for you to be trusted with the sale of our home. You fulfilled all the promises you made leading up to the sale and we were very impressed with your after sales service. We felt as though we were dealing with a member of our own family. We have already recommended your services to many people and if in the future we hear mention of anyone looking to sell their property in your area, we will gladly recommend you and the service you provide.” Ian & Michelle Roodhouse “From the outset you have been extremely professional and courteous, yet you also allowed a personal feel to come into the exchange. Daniel and I were constantly aware that we were your number one priority, which is very comforting in the making of such a big decision. We will happily be telling our family and friends about your exceptional service.” Shirley Reust & Daniel Tuckey “Thank you Michael for the great experience I had with the sale of my home and the purchase of my new home. I will highly recommend you to all my friends and anyone else looking for an agent with integrity, great negotiation and communication skills but without any pressure throughout the sales process. I am very excited to be moving into my new home and I have you and your team to thank for that”
Warmest regards, “I was very pleased with the service provided Stephen Smith Real Estate at Scarborough. They worked to ensure that I, the seller received the best price possible. They kept me fully informed on progress throughout the sale process by contacting me at times suitable to me. They were prepared to negotiate and work outside normal office hours when it was necessary to contact potential buyers and see me regarding offers for the property. My tenants and I were pleased that this agent does not believe in Open House Inspections, Auctions and extensive newspaper advertising.” Shirley Archinal Kinyunga Street, Kippa-Ring “The whole process was easy and handled with professionalism from start to finish! Thank you Michael and Stephen Smith Real Estate, “We love our new home” even five weeks down the track, my husband and I keep pinching ourselves and saying “Don’t you just love our new home”. I would highly recommend Michael and Stephen Smith Real Estate if you are looking for a fair, honest and professional establishment.” Kind Regards, “When it came to selling our home Michael had all angles covered. He is a pleasure to deal with and went above and beyond our expectations of what a realtor does. Being first time sellers Michael made the process easy, nothing was too much trouble. We thank him for ALL his efforts and we have no hesitation in recommending Michael and the team at Stephen Smith Real Estate. Thank You.” Megan & Joel Lawrence Sportsground Street, Redcliffe “We would like to thank you very much for your expert assistance with the sale of our home. May I say what a refreshing change it has been to deal with an honest, capable businessman in a profession so often dominated by sharks. The service you have provided has been second to none, and we would recommend your services to anyone contemplating the sale of their property.” Kindest Regards, Kevin & Anne Hagen Eveline Street, Margate
“We would like to pass on our thanks to the team at Stephen Smith Real Estate for their no hassle approach to selling our home. We were delighted with the help we received with any enquiries we had and also the unique marketing approach of your firm, we found to be a breath of fresh air to the industry. All we can say is that we would highly recommend Stephen Smith Real Estate to other prospective sellers.” Arthur & Adriana Buxton Robert Close, Redcliffe aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
“To Michael and all the crew at Stephen Smith Real Estate. Both Zoe and I are very happy at the way Michael and the crew achieved what we consider as the best price for our unit. All of the advice and information given to us was appreciated. If we decide to invest in Redcliffe again, we will definitely be getting in contact with you guys. Thank you and all the best. Craig & Zoe Russell
“I want to thank you for all your assistance whilst I was helping my son look for his first property. I found your advice informative and honest.” Delma Robertson “I was recently open listed with three different agents when I met Michael. After our meeting I decided to list my property with him and his team and the following day he had my property sold at a price I was very happy with. I would like to take this opportunity to thank everyone at Stephen Smith Real Estate for a great result and experience selling my home. I would highly recommend Michael to anyone looking to sell their property through an agent who is honest, reliable and caring.”
Amelia Neilson “Stephen Smith Real Estate successfully completed the sale of eight apartments in our ‘Seacliffe Mansions’ development in Louis Street Redcliffe. Stephen’s agency was recommended to us, and his team didn’t let us down. Nothing is more important than integrity and wisdom in the business world, and Stephen Smith and his team walked the talk. They offered regular honest communication; they showed plenty of effort and enthusiasm seven days a week which lead to each property selling for prices that we were very happy with. I would encourage any developer to speak with Stephen Smith or Michael Wheatley about their refreshingly different ‘No Sale No Charge’ method of sale. If you have any questions, we can be contacted on 3390 7980.” Cameron Wells & Mike Wells – WD Property Group “Stephen, we would like to extend our appreciation for the thoroughly professional way in which you, Michael and all other sales and administration staff assisted in the marketing of our three town houses. The diligence and competence with which you marketed our town houses, in what can best be described as a difficult market, over the past 15 months has been an excellent example of best practice in real estate sales.We did not have to resort to the self promoting newspaper advertisements used by most real estate agents or ‘open days’ with the consequent intrusiveness of ‘tyre kickers’ and general disruption of our daily lives. All property viewings were by appointment and only genuine potential buyers were guided through the properties always in a completely professional manner." Lyle & Anne McKinnon “A short note to thank you for finding our new home. As you would be aware this is a very stressful venture and I would like to thank you.” Regards and Best Wishes, Angela Brenen Downes Street, Redcliffe “Just like to say thanks very much to Stephen Smith Real Estate in the way they sold my property. I was overseas for most of the dealing and the team were extremely professional and dealt with matters concerning the property over and above my expectations. This is the 2nd property Stephen Smith Real Estate and I have been involved with and I find they work very hard to get results. I would recommend Stephen Smith Real Estate to anyone who enquires.” Rose D’Ath
“My wife and I would like to take this opportunity to say thanks for the great service that you and your team provided in the successful selling of our home at 11 Steven Street Redcliffe. Your team work, professionalism and honesty is much appreciated. Please feel free to refer clients to us so that we can elaborate to them about the Jenman System that works! Again many thanks to you all. We both sincerely hope to do business with you again in the future.” Rick & Sandra Fraser Steven Street, Redcliffe “My wife and I would like to say Thank You for the great service that the team provided in the successful buying of our home. You always stayed in contact with us, never wasted our time and backed up statements with results. Your teamwork, professionalism and honesty is much appreciated. We would highly recommend the team to anyone thinking of buying or selling property.” Martin & Jo Francis O’Connell Street, Redcliffe “When you are selling a home you know the ordeal of dealing with Real Estate’s and you at times become negative with the feedback they give you. We liked their honesty, empathy, politeness, respect and genuine concern for us wanting to move on with our life.”
Sharon and John Lava “ Dalene and I would like to thank you and your staff for the professional way in which you handled the sale of our property in Redcliffe, and also for the fact that you kept us up to date on a regular basis throughout the six weeks that it took to sell the property. We wish Stephen Smith and his team all the success in the future and thank you once again.”
Tom & Dalene McArthur
Damian & Rochelle Richters O'Connell Street, Redcliffe.
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“We initially dealt with Stephen Smith Real Estate with the purchase of a property in Redcliffe. We found the team at Stephen Smith Real Estate to be a very approachable, agreeable and honest. Due to this reason, after we finished renovating the unit, we decided to sell the property again through Stephen Smith Real Estate.The property sold within 4 days of us listing it with Stephen Smith Real Estate. My wife and I very much will like to work with the team again in the not too distant future.” Adam Pringle John Street Redcliffe
Craig Jeffrey
“We had used four different agents over a period of eight months and spent thousands of dollars on advertising in that time, and none of them could sell our property at the price close to market value. They all said, trust us, we’re the best, but could not deliver. Within two days the team had the first potential buyer for an inspection. Within an hour they called back and said that they wanted to see us. Then to our surprise, there was a contract of sale for us to sign. It was an absolute shock to us. The offer was more than $25,000 over the best offer from the other agents. We are over the Moon, and we don’t hesitate to recommend Stephen Smith Real Estate as the BEST AGENTS in the REDCLIFFE AREA.” George & Rebecca Shmielewski “Michael Wheatley was always upfront and very attentive. I found him to be very courteous and hard working. He met every one of my requests with enthusiasm and never said no or I’ll do it later. I would recommend Michael as a professional agent of Stephen Smith Real Estate to anyone and feel confident that they too will share my positive experiences"
Derek Webb, “Our thanks go to Michael Wheatley for his professional approach and follow up service. We were also happy with the efficiency and courtesy of the office staff. Paul Predebon & Samaun Ang
Dave and Carol Anne Robertson 31 Ashmole Road, Redcliffe “You stayed committed to our requirements never having put pressure on us to change this and worked with us in achieving our goal. We are not only grateful, but also appreciate the evolving friendship which has come as a result of this.” Pat and Bernie De Casanove 29/94 Prince Edward Parade, Redcliffe “I met the staff from Stephen Smith Real Estate when looking to buy my fourth investment property. They spent considerable time showing us a range of properties available and negotiated a contract with the “out of town” owner and made sure that everything ran smoothly including a small hiccup with the Building & Pest report. The receptionist of the office was equally as obliging when I phoned with requests or requiring further information. I found my personal experience pleasant and would certainly recommend anyone else wishing to purchase in the area to contact Stephen Smith Real Estate in their search for their ideal home.” Judy Thompson “We have recently sold our home through Stephen Smith Real Estate and cannot speak highly enough of them. They have at all times kept us informed of what was happening, from the time a potential buyer looked at our home, until they negotiated a contract to our satisfaction. We were shown every courtesy by you and the selling of our lovely home was made much easier by your professionalism. We would recommend Stephen Smith Real Estate to anyone wanting to buy or sell.”
Keith & Yvonne Leask 110 Coman Street North, Rothwell “I would like everyone on the Peninsula to know that when you are buying or selling Real Estate, go with Stephen Smith Real Estate. They have both the knowledge and the energy to do the job to your utmost satisfaction. Stephen Smith and his office staff are the best in town. I am glad I selected them and would highly recommend them to handle your Real Estate dealings.”
11 Fifth Avenue, Scarborough “Stephen Smith sold our Scarborough home within five weeks at the price I had anticipated. Having sold 14 homes, I have never previously experienced the high level of customer service I experienced with Stephen and his staff. The communication was wonderful, I know about every inspection before hand and had feedback within an hour of the inspection being completed. Would I use Stephen Smith Real Estate again? Definitely!” Carol Farrell 45 Central Avenue, Scarborough “During a stressful period for us, the owners, you went to extraordinary lengths on our behalf to secure the sale, working extremely long hours, including weekends.” Bob Jackson & June Eyre 32A Central Avenue, Scarborough “We dealt with Stephen Smith Real Estate with the purchase of our home and it was stress free and extremely professional. From the very first meeting with Michael our minds were put at ease. Michael was always professional, friendly and extremely focused on not only selling our home but getting the price that we were looking for. Michael along with the team at Stephen Smith Real Estate worked hard to achieve a price that we were extremely happy with. Thanks once again from myself and Graeme.” Margie 4/22 Dunns Terrace Scarborough “A special thank you to the great team at Stephen Smith Real Estate. They went out of their way in a friendly and professional manner to attain the sale of our home. We will gladly recommend Stephen Smith Real Estate to all our friends and neighbours.”
Brian & Marlene Smith “It is good to see that in the time we live; there is still people and organizations that are doing what they say they would do.” Ron Fraser “If you want people to actually work for you and actively market your property, then Stephen Smith Real Estate are the people to talk to. After every visit, one of the salespeople at the office would give us a call and give us all the feedback they could to let us know what the potential buyers thought of our place. We were never without contact for more than a few days. They made us feel like they were really working for us to try and sell our property. I would recommend them to anyone. So a big thanks from us. Thank you for all your patience and hard work. We really appreciate the time you’ve spent on making it all happen.”
Roel & Janet Wijmans “Hi Stephen, Just a quick thank you for the successful sale of our home. Your help and that of your team is greatly appreciated. Many Thanks.” Mark & Genevieve Globke “Thank you sincerely for the effort and time you expended in selling our home. Considering it was initially on the market with another agent for some four months without success. Your considerable efforts on our behalf resulted in the SOLD sign being erected within thirty days of our signing with you as agent. Once again, many thanks and all the best to you all.” Maura & Doug Coughlin 26B Mein Street, Scarborough “On behalf on my mother, Margaret (Peg) Ehms I would like to thank you for your wonderful service, not only to Mum, but to my husband and myself when you handled the recent sale of Mum’s Scarborough property. As you know we were delighted to find a ‘Jenman’ agent on the Peninsula. It was a relief to find that theory in fact lived up to practice and the Jenman System was not just empty rhetoric. Throughout our dealings with you we were confident that you had Mum’s best interests at heart. We were very pleased with the process, which was always conducted with integrity and professionalism. All things considered, it was a relatively stress-free experience and, of course, we were very satisfied with the sale price of the property. If at any time a prospective client would like to speak with me about selling a property using you, or Stephen, as the agent, I would be only too pleased to speak with the person concerned.” Salle-Ann Ehms 75 Mein Street, Scarborough “The packers have just about finished loading our furniture for the big move to New Zealand. We are very sad to leave our Scarborough home and the lovely people we have met but the green grass of home calls us. Thank you for everything you did to sell our house. The Jenman philosophy definitely worked for us and was the way we bought our house in New Zealand – driving around the location we wanted to live and using the Internet. All the best for the future of your company.” Pauline & Rod Bryant “Thank you for your professional service, looking after my interests and genuine caring during this trying time.” Naomi Zaks Scarborough “ Just wanted to say ‘Thanks’ once again and to let you know how much we appreciated your personal professionalism and that of the ‘tem at Stephen Smith Real Estate’ in our latest real estate transaction over the past few months. From our initial enquiry right through to the delivery of the keys for our new home, your commitment to keeping us up to date with proceedings and making yourself available to assist when the need arose was beyond our expectations! Your integrity is admired. Wishing you all continued success.”
Grace & Paul Gruebner 4 Phillip Street, Scarborough “I have bought & sold a house and purchased a block of land through Stephen Smith Real Estate. I would like to thank them for their professional service. I wouldn’t hesitate recommending them to anyone, they were most helpful.” Peter Fooks 26B Mein Street Scarborough “Thank you for selling our home for us. We were happy with your honest and old fashion approach to Real Estate. We have recommended you to many people and will continue to do so.” Ivan & Loretta Rogalevs 10B Central Avenue, Scarborough “We would like to express our very genuine thanks for the professional and successful sale of our property in Scarborough. Three things differentiated your agency from the prior agency with which the property was previously unsuccessfully listed for many months: 1. You were thorough in explaining the sale process and how to maximise the sale price through effective listing and sales management practices. 2. Your team carefully matched the properties selling features to your potential buyers to find the right ‘match’. 3. You provided an indicative price range that the property would sell for… and then sold it within 3 days. Thank you again for achieving the result we wanted and for the very professional manner in which you handled this sale.” Joe & Jacqui Wysen 8 Phillip Street Scarborough “All I can say is “Many Thanks to the team, it would not have happened without your great attitudes, commitment, experience and ability.” I cannot recommend the team at Stephen Smith Real Estate highly enough to any prospective clients.” Dorothy Voigt “I wanted to write to you to extend our sincere thanks for the way you and your staff conducted themselves in the sale of our family home. There is a lot of trust shared when a family sells their home. It’s a huge step in the life of one’s family to sell the family home. Your firm’s ethos shines through your staff. We have enjoyed our relationship with you and your staff being one of honour and integrity. We are grateful, you gave us confidence to make an informed decision based on your advice. Thank you for your association.” Neil & Patricia Young 371 Scarborough Road, Scarborough “Michael and I would like to thank you for such a speedy professional job in selling our land. You not only achieved the price we wanted but also the terms of settlement. “Well Done!” You certainly walked your talk and I will highly recommend you to my friends.” Julie and Michael Cooper 47 Donkin Street, Scarborough “I was delighted with the help, care and consideration which Stephen Smith gave to me when selling my house in Scarborough earlier this year. He was always available very promptly to discuss and deal with the many queries which I had when putting my house on the market.” Mrs Olwen Roche-Kelly 188 Prince Edward Parade, Scarborough “Michael was always willing to assist us with any problems we had, and we felt comfortable discussing these with him. We felt as though Michael was willing, honest and sincere and this made the whole process more enjoyable.” Emma King & Steve Hughes 270a Scarborough Road, Scarborough “I would like to pass on my thanks to all the staff at Stephen Smith Realty for selling our home so quickly. We had a few agents initially meet with us from different real estate agencies, but were very impressed with Michael’s presentation, along with his friendly and down to earth manner. We chose Michael, and Stephen Smith Realty as he seemed very honest and reliable and didn’t only say what he thought we wanted to hear. Michael and your other staff definitely worked for us, and in doing so got us the best price possible for our home, which we don’t believe the other agencies would have done. We would have no hesitation in recommending Michael Wheatley and Stephen Smith Realty to any person considering selling their home.” Peter & Melanie Bursey 49 Roma Street, Scarborough “On behalf of my wife, Natalie & myself would like to thank you personally for the experience you delivered whilst selling our property. Over the years we have sold a range of properties and not all have been good experiences both financially and emotionally, but you delivered us with our expectations in this smooth transaction. Within 7 days of Stephen Smith’s team contacting us and asking if they could be of any assistance, you had the property sold and within a further six weeks we had the money in our bank. If the process of selling a house gets any easier than that I have never heard of it! More importantly your negotiating skills during the sale were first class, and we don’t make that statement lightly because our expectations were set very high and we were not going to accept anything but the best deal humanly and financially possible. If anyone ‘could get blood from a stone’ I suggest you would go close.” David & Natalie Lyons “Just a note to thank you for your kind and professional advice given to me during the purchase. I have been here a month now and am very happy living in the house and area. How did you know it was exactly what I was looking for! I will certainly recommend you to anyone looking for a reputable and honest agent!” Colleen Broom 39 Campbell Street, Scarborough Thank you for your professional service throughout. I was very happy that the house was put on the market and under contract within a week and a half. I was also very pleased with the price that I received.” Graham Hughes 155 Mein Street, Scarborough “You kept us informed and always called and returned calls when you said you would. There are few things more annoying, to me at least, than not receiving the information you require when it is promised. All in all, I would have to say, this has definitely been one of the easiest transactions, and definitely the least stressful (particularly for my wife) that we have been involved with. So, a gold star for you! A job very well done.” Dennis & Regina Anderson "We want to thank Stephen Smith Real Estate for all the effort and time they had put in to sell our property. The team worked very hard to achieve a price we were happy with. We would refer your team to anyone who may have Real Estate needs. Thanks again and we wish you success for the future.”
Johanna & Roland Koska 56 Bell Street, Woody Point “Thank you for making the sale of our investment property at Woody Point such a painless exercise. Your team demonstrated the highest standard in communication and negotiation skills and clearly worked on our behalf to affect a very quick sale at a price even higher than we had expected. When considering that we were 1000km away with no knowledge on who to trust to manage the sale of such an important asset, we cannot imagine a better service than the one you provided.”
Graham and Penny Small Principal – Eglington Public School “We wish to thank Stephen Smith and staff for the way they professionally handled the sale of the Woody Point property. It was achieved with the least amount of fuss and we were also very pleased with the sale price. We would happily recommend Stephen Smith Real Estate to our friends.” The Reith Family
25 Blakeney Street, Woody Point
“Despite falling confidence in Real Estate at that time, they sold our property in a relatively short period of time, for a price that we were very pleased with. The entire sale process proceeded smoothly, with our interests being put to the fore at all time.” Paul & Janine Turner “From the moment we were introduced to Stephen Smith Real Estate to the day we sold, we felt the team were handling the sale of our home like professionals. We just wanted to say how happy we were with the result and that we would happily recommend Stephen Smith Real Estate to anyone looking for an ethical, effective and risk free way to sell.” Cindy & Neil Woolmer "I appreciate the couretsy and understanding with which Stephen Smith Real Estate conducted proceedings and the way in which the tam persevered to enable me to achive my goal of selling" Maureen McLellan “We would like to offer our sincere thanks in the selling of our property at Woody Point; you turned up at a time where we were somewhat dismayed with the dealings of agents. Stephen Smith restored our confidence by action in showing us that they were human and had integrity and high morals. They are a team who base themselves on working for and with the people in every aspect, they are extremely well mannered and friendly. Stephen Smith has a very different approach which shows kindness and honesty as well as being down to earth with the ability to be real and share a laugh, which is inspiring! I have dealt with a few agents in my time and never have I felt I was dealing with a friend or family member, which is how the team make you feel. I will strongly recommend anyone to go ahead with Stephen Smith if you want your house sold, it's a guarantee they can fulfil.” Thank you once again for all your hard work and charisma you shared with us. The Teale Family |
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"You went out of your way to negoitate the sale (several times late at night), showing the highest degree of professionalism, consideration and experience. We felt listened to throughout all aspects of negotiations.Rebecca, was also courteous, professional and most competant in our dealings with her".
iss of me if I didn't thank you for the wonderful way you handled both the sale of my previous home and the coinciding purchase of my new one. You met my every request with courtesy and professionalism. After I listed with you, several house inspections took place and in the first week an offer was made to me and the contract signed. I didn't expect that in the current doom and gloom of the real estate market. I must make special mention of Rebecca in your office. You would agree that she is indispensable. What a pleasant and efficient young woman."
“We would like to sincerely thank you for the speedy sale of our house. We have had our house on the market with several other real estate agents on and off for years to no avail. The professional way with which you conduct yourselves while also being friendly and accessible is outstanding and we would have no hesitation in recommending you to anyone either purchasing or selling property. Once again, our sincere thanks."
“Once again the young judges competition at the 2008 Redcliffe Horticultural and Industrial Society Inc was a great success. This year for the first time students from Nambour High School were involved in a young judges competition for dairy cattle. Your support of this competition for the past three years has been greatly appreciated.”
“Stephen Smith Real Estate is without a doubt the most professional agency I have had the pleasure of dealing with. They are very courteous and extremely efficient. Buying or selling a house can be quite stressful, but the staff of Stephen Smith Real Estate go out of their way to ensure that your contract goes through stress free. Thank you for getting my family into our new home so quickly, your help was very much appreciated and you are highly recommended by me.”
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“Stephen, thanks for all your help in making the ‘Redcliffe Real Estate Boom’ story happen.”
“Stephen Smith and his staff were fantastic throughout the whole process of selling my unit. I also purchased the unit from them a few years beforehand. Both times nothing was too much trouble and they kept me well informed at all times. I highly recommend buying or selling through Stephen Smith Real Estate, they truly are very caring and thoughtful group that want the best for all parties involved.”
“Just a short note of thanks to the team at Stephen Smith Real Estate. Our property was on the market for four days and during that time we received two contracts, and a sale price $1,664.00 above our asking price. We always found that they worked in our best interests and would recommend Stephen Smith Real Estate to anyone that is thinking of selling or buying.”
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